SHIPPING & DELIVERY
Everything you need to know about processing, delivery and international shipping.
GETTING IT TO YOU
We work to get your order packed and on the road as quickly as possible.
RELIABLE SHIPPING
We ship with trusted carriers including UPS, FedEx, USPS and OnTrac
FAST PROCESSING
Most orders ship within 2 business days.
WORLDWIDE DELIVERY
We ship to most international destinations.
DOMESTIC SHIPPING
We currently offer three shipping methods. Available rates are shows at checkout. We ship using UPS, FedEx, USPS, OnTrac, and other carriers. If your address cannot receive deliveries from a particular carrier, please contact us before placing your order so we can discuss available options.
STANDARD GROUND
EXPEDITED
OVERNIGHT
3-7 business days
2 to 4 business days
Next business day after processing
Delivery estimates begin once your order has shipped and do not include order processing time. Business days exclude weekends and holidays.
SHIPPING RATES (USA)
| Order Total | Standard | Expedited | Overnight |
|---|---|---|---|
| $0–$49.99 | $7.95 | $16.95 | $39.95 |
| $50–$74.99 | $9.95 | $18.95 | $41.95 |
| $75–$99.99 | FREE | $18.95 | $41.95 |
| $100–$199.99 | FREE | $21.95 | $44.95 |
| $200–$299.99 | FREE | $24.95 | $47.95 |
| $300+ | FREE | $27.95 | $52.95 |
Complimentary standard shipping on U.S. orders $75+.
INTERNATIONAL SHIPPING
A. Kurtz ships worldwide to most countries. International orders are shipped with your choice of standard, expedited or DHL Express. Rates are calculated at checkout.
STANDARD
7-14 business days
EXPEDITED
4-7 business days
DHL EXPRESS
2-4 business days
International orders are shipped DDU. Shipping costs do not include any duties or taxes which may be collected at the time of delivery and vary by destination.
GOOD TO KNOW
When will my order ship? Most orders ship within 2 business days, pending product availability More details →
Most orders ship within 2 business days, pending product availability and payment verification. Orders placed Monday through Friday before 12 PM Pacific Time generally begin processing the same day. Orders placed after noon, on weekends, or on holidays begin processing the next business day.
Can I get my order faster with expedited or overnight shipping? Yes! Expedited and overnight orders receive priority processing. More details →
Yes! Expedited and overnight orders receive priority processing. Orders placed before 12 PM Pacific Time on business days generally ship the same day, provided the items are in stock and payment is approved. Overnight delivery is the next business day after shipment. Please note that weekend delivery is not available with overnight orders.
How can I track my order? Once your order ships, we'll email you a shipping confirmation with tracking information. More details →
Once your order ships, we'll email you a shipping confirmation with tracking information. You can follow your package's progress through the carrier's tracking page. Please allow some time for tracking updates to appear after your shipping label is created.
What happens if my package is delayed, lost, or delivered to the wrong address? Shipping delays can occasionally occur after a package leaves our warehouse. More details →
Shipping delays can occasionally occur after a package leaves our warehouse. If your tracking information shows a delivery problem, or your package hasn't arrived as expected, please contact our customer service team. For damaged shipments or other delivery issues, please notify us within 48 hours of receipt whenever possible.
Will I have to pay duties or taxes on international orders? International orders are generally shipped DDU (Delivered Duty Unpaid). More details →
International orders are shipped DDU (Delivered Duty Unpaid). Shipping charges do not include import duties, customs fees, or local taxes that may be assessed by your country. These charges are the customer's responsibility and may be collected by the carrier before or at delivery.
What happens if my package is returned as undeliverable? Please double-check your shipping address before placing your order. If a package is returned More details →
Please double-check your shipping address before placing your order. If a package is returned because of an incorrect address, an unsuccessful delivery, or a refused shipment, we'll refund the merchandise and applicable taxes once the package is received back at our warehouse. Original shipping charges are non-refundable.
Can I change my shipping address after placing an order? If you need to update your shipping address, please contact us as soon as possible. More details →
If you need to update your shipping address, please contact us as soon as possible. We'll do our best to accommodate changes before your order ships. Once an order has shipped, the shipping address cannot be changed.
NEED A HAND?
Contact Us
Have a shipping question or need help with an order? Our customer service team is here to help.